Privacy policy

At Amala Jewelry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect certain personal information, including:

Your name
Email address
Shipping and billing address
Phone number
Payment information
Order history
Device and browsing information

This information is collected when you place an order, contact us, subscribe to updates, or interact with our website.

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide shipping updates and tracking information
Respond to customer support inquiries
Improve our website, products, and customer experience
Prevent fraudulent activity
Send occasional updates or promotional communications (only if you choose to receive them)

We only collect information necessary to operate and improve our services.

Payments

All payments made through our website are processed securely through trusted third-party payment providers. We do not store or have direct access to your full payment details.

Shipping & Delivery Information

As Amala Jewelry currently delivers exclusively within South Africa, your shipping information is used solely for order fulfillment, delivery coordination, and customer support related to your purchase.

Cookies & Website Data

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. Cookies help us understand how visitors use our site so we can continue improving our services.

You may choose to disable cookies through your browser settings, though some website features may not function properly as a result.

Third-Party Services

We may use trusted third-party services for payments, shipping, analytics, email communications, and website functionality. These providers only receive the information necessary to perform their services and are expected to handle your information securely.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no online transmission or storage system can be guaranteed completely secure, we strive to use secure and reliable systems to safeguard your data.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

If you no longer wish to receive marketing emails, you may unsubscribe at any time using the link included in our emails.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page.