EVERYTHING YOU NEED TO KNOW
YOUR QUESTIONS, ANSWERED.
How long does delivery take?
Orders are processed within 1-2 days business days and delivered within 10-15 days nationwide.
How much does delivery cost?
Shipping is a flat rate of R65 on all orders, However, orders of R500 and above qualify for free delivery.
Can I track my order?
Yes! Once your order is dispatched you will receive a tracking number via email to follow your delivery every step of the way.
What metal is used in Amala Jewelry?
All Amala pieces are crafted on a stainless steel base with 18k gold plating, designed to be durable, skin-friendly and long lasting.
Will the gold plating tarnish or fade?
With proper care your Amala pieces will maintain their golden finish for a long time. Visit our Jewelry Care page for full care tips.
Is Amala jewelry hypoallergenic?
Yes! Our stainless steel base makes Amala jewelry safe for sensitive skin and suitable for everyday wear.
How do I find my ring size?
Finding your perfect fit is easy. Visit our Sizing Guide for a simple step-by-step guide to measuring your ring size at home.
How do I care for my jewelry?
Proper care keeps your Amala pieces golden for longer. Visit our Jewelry Care page for our full care guide.
Can I wear my jewelry in water?
We recommend removing your Amala pieces before swimming, showering or exercising to preserve the gold plating and keep them looking their best.
Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of purchase. Please contact us immediately at hello@amalajewelry.co.za
What is your return policy?
We want you to love every Amala piece. Visit our Shipping & Returns page for full details on our return process.
My order arrived damaged, what do I do?
We're so sorry to hear that! Please contact us within 48 hours of receiving your order with photos of the damage and we will make it right.
Still Have Questions?
We'd love to help. Reach out to us at hello@amalajewelry.co.za and we will get back to you as soon as possible.